Product
With TipFlow, digital tips become just as accessible as cash tips.
Fewer and fewer customers and guests carry cash with them; more and more are paying digitally. This is exactly where TipFlow comes in: digital tipping should become as commonplace as cash tips.
To this end, TipFlow offers several touchpoints through which customers and guests can leave digital tips: QR code and NFC table displays, where they simply use their own smartphone, or the TipFlow POS terminal, for which they only need their bank card.
Because tips are often collected and shared amongst staff in day-to-day operations, there are pots: these distribute the tips automatically, either equally or according to your own distribution rules.
Weekly or monthly payouts automatically transfer the tips to your staff. And in the dashboard, they can view their tips, thank-you messages from customers and guests and much more.
Businesses, staff, and customers and guests use TipFlow in different ways.
From the dashboard, you can manage staff, locations and touchpoints. Tips and other information are visible centrally, without the need for Excel or manual distribution.
How TipFlow works
Four steps, from a digital thank-you to the payout.
1QR code, NFC chip or terminal sits where service happens. Per touchpoint you choose who receives: one person, a team or a pot.
2No app and no account: customers and guests choose an amount, add a message if they like, and pay. They see exactly who they are thanking.
3The tip goes straight to the person, team or pot. Pots distribute by your logic, for example evenly, by shifts or by role.
4Staff connect their account once and receive their tips on the agreed schedule. The business keeps the overview without making transfers itself.
What sits behind the four steps: assignment, pots, staff and payouts.
You can use the dashboard to specify which staff members belong to which team or location. Each member of staff can view their own tips, thank-you messages and payouts in their own dashboard. No one has to go through an Excel spreadsheet at the end of the month.
A tip pot collects tips for an entire group, such as the service team or the kitchen staff. You decide how the tips are distributed: equally or on a weighted basis. TipFlow distributes the tips automatically whenever a tip is received. No more tedious manual calculations.
Employees enter their bank details once. After that, payouts are triggered automatically on a regular basis; the status and history are transparent to all parties. Monthly on the Starter Plan, weekly on the Professional Plan.
Businesses can view real-time figures by touchpoint, team and location. No manual collection point, no individual transfers, no confusion when queries arise: every allocation is documented in the dashboard.
Onboarding
Five steps from your request to the first digital tip.
Contact us to set up your free TipFlow account. We’ll set up your dashboard access for you.
Add your staff members in the dashboard and, if you wish, assign them to pots.
Staff receive an invitation link to the dashboard. There, they can view their tips, payouts and transaction history, and link their bank account once.
Place QR codes where your customers and guests would like to leave a tip. Every member of staff and every pot has its own unique QR code, which you can access via the dashboard. Alternatively, you can order the TipFlow POS terminal to make it even easier for your customers and guests to leave digital tips.
Make use of table displays and other materials to help customers and guests discover this opportunity. Those who see the opportunity will make the most of it.
Product features
Find out more about the product features that make the TipFlow system what it is.
QR & NFC
Table displays with a QR code or NFC chip: customers and guests scan or tap, use their own smartphone and pay in seconds via the TipFlow website. No app required.
More about QR & NFC
POS terminal
Tipping directly at the card terminal: customers and guests simply use their card, smartphone or smartwatch. The easiest way to tip digitally.
More about the POS terminalDashboard
The heart of it all for business and team: tips, payouts and thank-you messages at a glance, available for desktop and mobile.
More about the dashboardIn the QR/online flow: Visa, Mastercard, debit cards, Apple Pay, Google Pay, SEPA and Klarna. On the TipFlow Terminal: payment via Giro, credit or debit card. Beyond that, we support additional payment methods on request, for example iDEAL for the Netherlands or TWINT for Switzerland.
Many businesses can set up TipFlow on the same day. Larger rollouts across multiple locations are planned together.
The TipFlow Starter plan is completely free of charge for businesses. Those who need more features can upgrade to the paid Professional plan. Further details are available on the pricing page.
Arrange a meeting with us free of obligation. We’ll show you how TipFlow can be seamlessly integrated into your business.
